HELP CENTER
Welcome to DGT Customs Sportswear Help Center.
Here you’ll find answers to the most common questions about ordering, customization, payment, and delivery. If you need further assistance, feel free to contact us — we’re happy to help!
How to Order
To place an order, simply browse our products, choose your preferred design, size, and quantity, then proceed to checkout.
For custom jerseys or team orders, you may contact us directly via Facebook or email to discuss your design and requirements.
Customization & Design
We specialize in custom sportswear.You may send your own design, logo, or peg — or request our design team to assist you.Final designs will be sent for approval before production to ensure accuracy.
Payment & Processing Time
Accepted payment methods will be shown upon checkout or confirmed by our team.For non-customized items, processing usually takes 2–3 working days after payment confirmation.For customized orders, production time may take up to 2 weeks, depending on order volume and design complexity, before shipping.
Shipping & Delivery
We ship nationwide. Delivery time may vary depending on your location and courier availability.
Tracking details will be provided once your order is dispatched.
Returns & Concerns
For custom-made products, returns are only accepted for factory defects or errors on our end.
For ready-made items, returns may be accepted only if the item has a factory defect or if an incorrect item was sent.
Please report any concerns within 48 hours after receiving your order, along with clear photos for verification.
Need More Help? Contact Us
If you have questions, concerns, or order-related issues, you may reach us through the following channels:
📞 Phone: 09569145551
📱 Viber / WhatsApp: [09569145551 / 09455931227
📘 Facebook: DGT Customs Sportswear
📸 Instagram: @dgtcustoms
Our team will respond as soon as possible during business hours.